Beanbags.ie Refund and Return Policy

Change of Mind

When you buy online, you are given a cooling-off period of 14 days. This means you have the right to cancel an order for any reason within this period. If you buy a product online, the cooling off period ends 14 days after you receive it.

You can download a cancellation form HERE.


Cancellations must be made by phone and confirmed by email the day before delivery if possible.

A restocking and collection charge will apply for delivered items which are unwanted. If you require us to collect the beanbag from you then there is a €10 charge for collection. This will not apply if the goods are returned directly to us.


Faulty or Damaged Items

In the very rare case that your item is damaged or faulty on delivery please contact us within 30 days so that we can arrange collection and replacement, repair or refund of the item free of charge. This does not affect your statutory rights.

If the item is noticeably damaged on delivery and the packing has not protected the product (most likely due to mishandling in transit) please refuse to sign for the item and have it returned to our warehouse. Please call us on 01 801 800 and let us know about the issue and we will inspect the item and arrange a replacement. If you notice the item is damaged or faulty on opening please contact us as soon as possible so that we can arrange collection and replacement, repair or refund of the item free of charge. This does not affect your statutory rights

Returned Goods: Please ensure that returned goods are in the same state as they were at the time of purchase, in their original packaging and fit for resale. You are required to take good care of the goods and you may be liable for the reduced value of goods caused by handling them beyond what’s necessary to be sure they work and are what you ordered.


Refund Information

Refunds for cancellations will be credited in the same method used originally when payment was taken.

You should receive your refund withing 14 days of cancellation (normally sooner), but we will need to inspect the returned item to ensure that it is fit for resale before we can authorise the refund to be released.